FREQUENTLY ASKED QUESTIONS
Can I return/exchange an item?
Yes, if the order is one of our items offered year round then we can return/exchange it. In order to return/exchange an item, you must fill out the appropriate form. As long as nothing is physically wrong with the clothing then it can be returned/exchanged.
Can crowd funded items be returned or exchanged?
Unfortunately, we are only producing what is funded so we can't exchange the item. However, we will try our best to replace it with something else or give you credit in our store.
Do you ship internationally?
Yes we do.
I don't know what size I am, what should I do?
We provide a size chart for each product, you can also e-mail us at firstname.lastname@example.org if you have any other questions.
Do you have an ambassador program?
YES! See the ambassador tab to learn more.
- Can I return/exchange an item?
Who can buy wholesale?
Anyone can buy wholesale whether you're a company who would like to buy bulk blanks or a gym that would like their logo on our designs.
Are there any minimums?
Yes, we have a 300 minimum for our bulk blanks.
How long does it take?
Wholesale orders take 30-90 days depending on the cut, style and design on the clothing.
- Who can buy wholesale?
What is Crowdfunding?
Crowdfunding allows us to create a campaign on our website to showcase the product, if you like it then you can purchase it. If the product reaches it's funding goal, we will get it made. If it doesn't reach it's funding goal, we won't make it.
Is Crowdfunding cheaper?
Yes, this allows us to lower our prices because we will only produce what people want.
How long does it take for my item to ship?
After an item is funded, we will send you an e-mail. Depending on the amount ordered, the items can take 4-7 weeks to be made and shipped.
What happens to a campaign if it doesn't reach it's funding goal?
If a campaign doesn't reach it's goal, we will refund your money and we won't make the product. We will only produce items that are 100% funded.
When will I get charged for the items I choose to support?
You will be charged during checkout but if the campaign doesn't reach 100% funded, we will refund your money.
- What is Crowdfunding?
What do you need to do to become an ambassador for Crops & Cleans?
We welcome anyone who would like to become an ambassador for Crops & Cleans! In order to join, you must be passionate about Crops & Cleans! Other qualifications are you must be active on social media, purchasing clothing from Crops & Cleans at a discounted rate and post at least twice a month on social media in Crops & Cleans apparel!
What are the perks to becoming an ambassador?
- DISCOUNTS! You will get an awesome discount on all of our products!
- Access to our Crops & Cleans Ambassador group on Facebook where you can share input on what YOU want to see.
- First dibs on new products that aren't crowdfunded.
- A chance to model our new stuff and keep the goodies!
- Opportunities to help your business and passion grow.
- Family/Friends discounts.
- A chance to become sponsored.
- If your code is being used a lot, we will reward you with a percentage of sales from your code.
Okay, I'm interested! How do I become an ambassador?
In order to become an ambassador, please e-mail us at info@cropsandcleans and tell us why you think you should be a Crops & Cleans ambassador! Include your name, what type of fitness you do, your Instagram and Facebook name, your number and what you love about Crops & Cleans!
- What do you need to do to become an ambassador for Crops & Cleans?